There are many ways to win clients. There are many ways to keep and retain customers. But have you thought about the things that drive potential customers away from you.
This aspect of what causes customer annoyance that drives them away from you is just as important as finding and retaining those who do business with you.
By simple, offensive and thoughtless practices and habits you may be driving potential business away without even realising it.
Here are a range of things to be aware of that may drive customers away or repel them from wanting to do business with you.